A dotbm product

fix.bm

A public map of the problems on Bermuda's streets. Drop a pin, pick what it is, add a photo, and anyone can see it has been reported. No account, no app.

Categories, from potholes to chickens

Groups, matched to the Government inboxes that handle them

Accounts or apps needed to report

Tick to report without your name on show

Nobody could see what had been reported

Bermuda had no public map of reported problems. To report a pothole you had to work out which ministry handles roads and find the right inbox or phone number, and nobody else could see that you had.

fix.bm is a cobrand of FixMyStreet, the open-source reporting platform built by mySociety in the UK, set up for Bermuda's geography, its Government and the problems people here actually have.

Report it

A pin, a category and a photo

Search for a street or use your location, drop the pin where the problem is, then pick what it is from 45 categories in nine groups, from roads and waste to environmental health. Yes, Chickens is one of them.

Add a photo and a line about it, and that is the report. No account, no app, and anyone who would rather not be named can report anonymously with one tick.

The new report form on fix.bm: a pin on the map in Hamilton and the category step, with groups from Emergency Services to Transport — The category step: nine groups, 45 categories

Placing the pin on a phone, on Church Street and Reid Street in Hamilton — Drop the pin where it is

The fix.bm map of central Hamilton, with Church Street and Reid Street, ready for a pin — The map, street by street

Track it

Every report on a public page

Each report gets its own page with the photo, the category, when it was reported and where it stands: open, being investigated, or fixed. Neighbours can add updates underneath.

The list shows everything reported nearby, newest first, so the same pothole does not get reported ten times. Anyone can sign up for alerts on a street or a parish.

A sample report: Deep pothole in the eastbound lane, with its photo, category and reference — Open, with a photo

A sample report marked Investigating: Streetlight out by the bus stop, reported anonymously — Being investigated

A sample report marked Fixed: Bin overflowing at the bus shelter — Fixed

The report list: streetlight, chickens in the playground, road flooding and the pothole, newest first — Everything reported, newest first

The sample pothole report on a phone — The same report on a phone

Local alerts: RSS feeds and email alerts for a street, a parish or a distance around an address — Alerts for a street or a parish

Sample reports on a local copy of fix.bm, with made-up details. Pothole photo: CC0, Wikimedia Commons.

What it does today

Public now, ready to send later

For now fix.bm publishes reports and does not forward them. Every one of the 45 categories is already matched to the Government inbox that handles it, so sending them on is a switch, not a rebuild.

Until then, the site says so plainly. The home page and the confirmation after you report say the report is on the public map, and the FAQ and the how-to guide tell people to contact the department directly if they need it acted on.

The fix.bm FAQ, starting with Is this a Government website? — The FAQ answers the first question people ask: is this the Government?

The result

fix.bm is live and free: a public record of what has been reported on the island's streets, that anyone can add to from a phone in a couple of minutes.

It runs on FixMyStreet, the same open-source platform councils across the UK use, in fix.bm's own Harbour Gold design.

Alongside writethem.bm, it is half of a civic pair: one for problems in your neighbourhood, one for the people who set policy. Working out where a problem should go? How to report a problem to Bermuda government.

Need people to report things to you, in public or in private?

Visit fix.bm ↗

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